Política de reembolso

At Restora, customer satisfaction is important to us. If you're not completely satisfied with your purchase, we're here to help.

Returns

We accept returns within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.
• The item must be in its original packaging.
• Proof of purchase (order number or receipt) is required.

Items that are damaged due to misuse, normal wear and tear, or improper handling may not qualify for a refund. 

Non-Returnable Items

The following items cannot be returned:

• Gift cards
• Personalized or custom-made products
• Clearance or final sale items
• Perishable goods (if applicable)

Refunds

Once we receive and inspect your returned item, we will notify you regarding the approval status of your refund.

If approved:

• Your refund will be processed to the original payment method.
• Refunds typically appear within 5–10 business days, depending on your bank or payment provider.